At Medhealth Physiotherapy, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when you register for services or contact us.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages viewed, and time spent on the site.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage our physiotherapy services.
• To communicate with you about your appointments and respond to inquiries.
• To personalize your experience and improve our website and services.
• To send periodic updates, newsletters, or promotional materials (with your consent).

3. Information Sharing

We will never sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website or providing services (e.g., payment processors).
• Legal Authorities: If required by law, we may disclose your information to comply with legal obligations.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Withdraw your consent to our processing of your data at any time.

To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

Medhealth Physiotherapy reserves the right to update this privacy policy at any time.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

Medhealth Physiotherapy
3 – 547 Upper James Street Hamilton ON L9C2Y5
Email: info@medhealthphysio.ca
Phone: 905-661-6620